Maintenance Programs for Commercial Kitchen Equipment

Very Informative

Tech was a great help and very informative. We will use their services in the future for sure.

- Rachelle D.

Local Guide

Efficient and Friendly Service

Really happy with LDI’s service, especially technician Greg! Very efficient and friendly service. LDI will be on my calling list.

- Nina J.

Clean and Fast Work

Greg came this morning right on time and was able to find the problem. Thanks to him and LDI our gas powered oven is working again.

Clean and fast work - and he was able to make our kitchen staff very happy as they could start to prepare lunch for our customers at the Kaffee Stube, Edelweiss Village.

- Volker B.

Very Professional and Polite Staff

These guys are great! I needed help with my commercial dishwasher and they were very professional and polite.

- Awad A.

Left a Lasting Impression

Super helpful, went above and beyond to fix something that wasn't even on his work order. Adam was super professional and understood how customer service can leave a lasting impression!

- Jane B.

Highly Recommended

Very professional and reliable. Highly recommended for pizza restaurant equipment maintenance.

- Swan Pizza Calgary

I Wish I could Give Them 10 Stars

Fantastic people here, my personal star at this place is Corrine, she saved me so much headache and wasted time. I'm a service tech, I needed a temperature control switch for a food warmer in a restaurant I was servicing yesterday, and I was having a hard time getting anywhere with finding the unit I needed. All the suppliers I'd called were unable to help look up the part because I had no model number. I called LDI and Corrine took my call. I sent her a couple not so great pictures of the unit and she said she would see what she could do. I went on for a couple of hours, not expecting to hear back from anyone due to no model number. Corrine calls me back, to my surprise, and says she had located something that should work and quoted me an excellent price on the unit. When I picked up the unit it wasn't only a close match to the one I needed - it was exactly the model of switch i was replacing. I could have almost fallen over, I couldn't believe it. And the other ladies in the office were also great; the one who actually served me was practically jogging around the place to help me get going faster.

If I could give these people 10 stars I would. Thank You Corrine, you're amazing.

- J Anthony B.

5 Out of 5!

My main piece of equipment broke at my busiest time of year. It isn’t a common piece of equipment and the manufacturers were not able to tell me what the issue could be. Luc came out and was able to troubleshoot and fix the issue for me within a short time. I am more than grateful and happy with his expertise, professionalism and patience especially because this wasn’t a common piece of equipment or a known problem with the machine. 5 out of 5 most definitely!!

- Natalie T.

Excellent Customer Service

I have been very impressed with the excellent customer service I have received from LDI as we moved into our new commercial kitchen. The team in the office are very pleasant and efficient in setting up appointment times and the start-up technician we met onsite was excellent and very thorough in explaining how to use our new combi oven and blast chiller. I was even more impressed with the excellent and very responsive service I received when having questions about our new dishwasher. I really appreciate LDI's enthusiasm to solve a problem and create a solution. It has been a pleasure working with LDI and I will definitely be recommending them. Thank you!

- J’Val S.

They Always Get the Job Done Right

Have been using LDI for several years now and they’re great! They know their stuff and when I drop off anything for repair, I know it’ll get done right. The ladies at the front are always friendly and helpful and I’ve never had a bad experience. That’s saying a lot considering I frequent this establishment at least a dozen times a year.

- Serina M.

Knowledgeable Technicians

We have used LDI since 2003 for servicing our Kitchen Equipment. Their office staff is always professional in how they deal with our calls, they have very knowledgeable technicians. Their quotes always come in on budget and they stand behind their work!

- Derek D.

My Go-To Guys

I called and wanted to get a quote to fix the walk in fridge. I have zero experience with this stuff as I just started a new job. Anyways the woman who answered the phone explained to me that it's not very accurate for them to give quotes over the phone as they don't always get the full story. Anyways she talked me through how they price their quotes out and we scheduled a tech to come out, and why they price it the way they do. I was able to take that info to my boss and answer his questions about pricing. You made me feel like I knew what I was doing, you are awesome! Thanks for fixing our fridge! You guys are my go to!

- Arianna A.